844-357-5138
Current wait: 8 mins (4m avg)
Hours: Mon-Sun 7am-7pm CST
Best time to call: 3:15pm
(800) 651-1223
Customers With Disabilities
(800) 803-4444
Roadside Assistance
(800) 522-9292
TTY | Reservations for Customers with Disabilities
Check out if you can find the solution you need.
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: I just wanted info on renting a **
What happened: The problem: I need to extend my booking
What happened: Rent a car for a week ... Never got a confirmation email on a rental tomorrow at SJC. I’m hoping you can confirm it. **My name is Christy George. I do have a screenshot of the reservation. **I reserved a compact car at *:** in San Jose with a second driver, Karlyn Barker.Never got a confirmation from AlamoI want a confirmation in writing emailed to me at *****@***.com
What happened: The problem: Security Deposit was never returned to my debit card
What happened: Have not received security deposit back on my debit card more than ** days after the processing time the previous agent I spoke to said it would be
What happened: I was trying to do something, and ran into a problem.
To contact the Alamo customer service by phone, you can follow these steps:
Look up the phone number of the Alamo customer service. The phone number is listed on alamo.com. Or check out the Alamo phone number page on WorthEPenny.
Dial the Alamo phone number 844-357-5138.
Hours: Mon-Sun 7am-7pm CST
Best time to call: 3:15pm
Wait for an answer: Once the call is connected, wait for an Alamo representative to answer on the other end.
Average wait time: 4m
Identify yourself and state your reason for calling the Alamo representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Alamo to help them assist you.
Ask for assistance: Ask the Alamo representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Alamo needs additional information from you or provides any instructions, follow them carefully.
Thank the Alamo representative: After you have received the assistance you need, thank the Alamo representative for their time and help.
To get to a real person as quickly as possible when calling Alamo, you can follow these steps:
Dial the Alamo customer service phone number 844-357-5138, which can be found on the Alamo website or in your order confirmation email form Alamo. Or check out the Alamo phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Alamo. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Alamo representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with an Alamo representative.
If the system still doesn’t connect you to an Alamo representative, stay on the line without pressing any keys. Alamo will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Alamo.
Once you reach a live person, explain your issue and provide any relevant information about your Alamo order. The Alamo representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Alamo website. This may allow you to connect with an Alamo representative more quickly and efficiently than calling.
When calling Alamo customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Alamo account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Alamo representative without any disruptions or background noise.
Be polite and respectful to the Alamo representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Alamo.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Alamo representative address your concern.
If the initial Alamo representative is unable to resolve your issue, politely ask to speak with a supervisor from Alamo or escalate the issue to a higher level of authority.
Take notes during the call, including the Alamo representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Alamo after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Alamo customer service.
If you are unhappy with your call to Alamo customer service, there are several options you can try:
Call again: Try calling Alamo customer service again and speak to a different Alamo representative. Sometimes a different Alamo representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Alamo representative, you can ask to speak with a supervisor from Alamo or escalate the issue to a higher level of authority.
Provide feedback: After the call, Alamo may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Alamo customer service through other channels, such as email or chat. You can also explore the Alamo Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Alamo service, you may want to consider other options such as returning the product you bought on Alamo or filing a complaint with a consumer protection agency.
No, Alamo hasn’t provided any live chat service currently. While live chat support is not currently available, Alamo offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Alamo customer service by phone, or social media. Phone support is available during Mon-Sun 7am-7pm CST, and customers can expect a prompt response from an Alamo representative. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Alamo.
You can contact Alamo via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Alamo via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Alamo official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Alamo, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Alamo. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Alamo social media team.
Please note that the social media accounts of Alamo are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Alamo for certain issues. For urgent or complex issues, it's recommended to contact Alamo customer service via phone or chat for more personalized assistance.
No, Alamo hasn’t provided any email service currently, but customers can still contact their customer service through other channels, such as phone, or social media. Alternatively, customers can also visit alamo.com to visit its customer service website page to find answers to commonly asked questions or to use their self-service options to resolve their issue. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Alamo.
To put it simply, WorthEPenny is an independent third-party website that is not related to Alamo. WorthEPenny provides free tools and resources to assist customers in reaching Alamo customer service more efficiently, such as the Alamo phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Alamo, as well as forums where Alamo customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Alamo, it is not associated with or endorsed by Alamo.
DISCLAIMER:
Please note that WorthEPenny is not related in any way to the Alamo official app or the Alamo company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Alamo trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Alamo. All references by WorthEPenny to third-party trademarks like Alamo are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.